When you pop into the local shop to buy some milk or bread, or even a Twix, even though you might only eat half off and put the rest in the fridge for an after dinner snack, and the shopkeeper is unresponsive.
The unresponsive shopkeeper who is on the phone whilst they serve you at the till, not acknowledging a 'Hello' of friendly sorts, but a mindless nod. Chatting away on the phone and only sometimes mustering the strength to actually say how much you owe them.
It is know wonder our local shops our disappearing and Tesco is growing, when the local services are providing a minute caring approach, I will take the drones at Tesco's who ask you how your day is!
You know who you are!